Speaker: Nick Doelman |
In 2015 Microsoft acquired Adxstudio Portals and in 2016 released the Dynamics 365 Online Portals Add-On. Dynamic 365 power users are able to quickly deploy powerful portal applications directly connected to Dynamics 365 (Customer Engagement).
Speaker: Mahesh Hariharan |
Join us November 1 (9am pacific) and learn how to build and consume business apps with the new Application designer and SiteMap designer. The session will provide an overview of the simplified design experience of business apps and how these are lighted at runtime.
Speaker: Gustaf Westerlund |
Which logic to use where?
Plugins, workflows, Actions, calculated fields and more. CRM has a plethora of different ways of creating logic. However, they are not all the same and not all good for the same tasks. Join MVP and Solutions Architect Gustaf Westerlund with experience from Dynamics CRM since version 1.2 as he gives an overview of the different techniques, what they are good for and some recommendations on when to choose the different ones.
Speaker: Derik Bormann |
Unified Service Desk for Dynamics CRM, is configuration-based framework that allows for quickly building agent applications for contact centers. Configuration is done from inside Dynamics CRM and deployed agent desktops.
In this overview session, we will and explore the different deployment options available as well as introduce to the fundamental components involved in a USD deployment. We will also look at the options for extending USD functionality such as creating custom hosted applications, and modifying application layout.
Speaker: David Mochrie |
Join us June 7 at a special time, 3pm pacific. Business Process Flows have been in CRM since 2013, and have been enhanced with many releases since. They represent a great opportunity for a customer’s business processes to be modeled inside CRM and can contribute strongly to Microsoft’s vision of CRM contributing to greater productivity for its users.