Forms Pro Becomes Customer Voice

Speaker: Megan Walker |

During the Inspire event (July 21st 2020) Microsoft made a massive announcement about changes coming to their survey and feedback offering, Forms Pro. It's changing, and it's now going to be Dynamics 365 Customer Voice. Join Microsoft Business Applications MVP (and Forms Pro guru), Megan V. Walker, as she provides an overview and discovery session of Customer Voice. Bring your questions, and don't miss out on your opportunity to see this new product for the first time. 


OmniChannel In Detail

Speaker: Tricia Sinclair |

This session will provide:

  • An overview (and demo) of the Omni Channel engagement hub including
  • Live chat and voice channel
  • Productivity tools including smart assist and navigation history
  • Supervisor experience
  • Reporting features
  • A comparison of the hub with the unified service desk


ALM for CDS/Dyn365 (MDA) using Azure DevOps Pipelines

Speaker: Benedikt Bergmann |

In this session, you will learn how a basic ALM process for CDS/Dynamics 365 (MDA) looks like. In addition, we will talk about advanced possibilities like automated tests and other Quality gates. The beginning of the presentation will level all of us to a common understanding of different types of tests, as well as Deployment options in CDS/Dynamics 365 (MDA).
After the session, you will have a basic understanding of how to implement an ALM process for CDS/Dynamics 365 (MDA) in Azure DevOps using the PowerApps BuildTools.
 


Using Power BI with Dynamics 365 Power Platform - April 2020 update

Speaker: Mihir Shah |

Learn what's new in using Power BI with Dynamics 365 / Portals / Power Platform in the latest April 2020 wave-1 release.

Meeting recording can be found here


Revamping Power Apps Controls

Speaker: Hardit Bhatia |

Power Apps controls although configurable are very basic in look and feel. They make Power Apps look different than native phone apps. This session will walk you through a detailed step-by-step design for various controls – text input field, tooltips, floating action buttons, and date picker control, making Power Apps look as beautiful and functional than any native phone app!

The meeting recording can be found here