What's new in D365 Field Service 2021 Release Wave 1

Speaker: Dian Taylor | (Local Time)

Is it Christmas yet?
No, but it will seem like it is!
In this session, I will be unwrapping all of the wonderful new features that are part of the 2021 Release Wave 1 for Field Service!
BOY did we get what we asked for, and so much more!
Put up your Christmas tree, grab some hot cocoa and join me as we discover what's in our stocking for this release!
Ho Ho Ho!


Dian Taylor — Dian Taylor is a Microsoft Business Applications MVP. She specializes in customer relationship management (CRM) technology and process at RSM in West Palm Beach, Florida. In this role as a CRM Presales Consultant, she designs custom CRM demonstrations for RSM prospects. Her prior experience in solution designing, implementing, configuring and customizing several complex scenarios in various industry sectors has helped her build relevant customer demos. She has the unique ability to clarify CRM strategies and objectives: modeling and optimizing business processes, defining user requirements, designing fit for purpose and cost effective CRM solutions.