More than ever applications built for the web connect customers (or partners, employees, or citizens) directly to systems running behind the firewall. Whether for informational or transactional solutions like customer portals or loyalty program sites, it is imperative that information gathered is acted upon as soon as possible while keeping costs way down. In this session we’ll explore how building on the XRM platform and taking advantage of Windows Azure, Live Services, and SQL Data Services provide a great platform for building proactive self-service web sites that effectively manage the end-user experience.
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